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Airline travel has always been in the news from the time it became commercially available in the mid twentieth century. At first, newspapers would write news about record-breaking airplane trips by daring pilots, then they would also carry news about government policies affecting the airline industry but that was before deregulation took over.
After the industry was fully relieved of government involvement and airlines took charge of proceedings, the media started reporting airline news about competition among the airlines with offers of cheap airfares and great discounts on airline tickets just to attract the growing number of passengers that were beginning to take to flying. In the recent past, airline news about the best airlines for a particular year has been one of the dominant news in the media and airline industry. Thus, airline news about the top ten airlines for the past year emerged as early as the first week of January. As in every Industry, the year 2006 ended with a new survey of the best airlines that made the travel industry fun for passengers. The poll asked passengers series of questions concerning the world's leading airlines with questions that bordered on several criteria. The survey which spanned the entire year produced over 12 million active participants from a total of 94 countries. For most passengers who believe that air travels are trips which are supposed to be enjoyed not endured, the highly independent views resulted in 6 Asian airlines being among the top 10 to be ranked the best worldwide, ahead of their European and American counterparts. The best airline for 2006 was named Cathay Pacific Airlines; a Hong-Kong owned carrier that majority of the American citizens love to fly to Asian countries on the long-stretched journey. One of the factors used to rank Cathay pacific in the first position is the airline’s first and business class services which strives to cater for the haves in the front and have-nots in the economy seats behind. Qantas Airways of Australia became the first runner up or the next best airline while the Middle East had two spots in the top ten with the ever consistent Emirates in the third position and Qatar Airways in the eighth. The best European airline found the 5th position and was given to British Airways. Analysts believe it achieved this feat with the help of the foiled terrorist plot in August of the year under review. Passengers confessed that they were impressed with the level of security put in place to be able to uncover a plot of such magnitude which could have cost thousands of lives and consequent damage to the aviation industry as well.
The best U.S. airline on the survey was JetBlue Airlines but it did not make the top ten. The New York based price-friendly airline was chosen the world's top low-cost airline. Most of the new airlines worldwide retained the lower ranks of the survey which shows they are still trying to come to terms with the reality of running an aviation business. The best airlines are ranked below in their winning order:
Cathay Pacific Airlines, Hong Kong Qantas Airways, Australia Emirates Airlines, Dubai Singapore Airlines, Singapore British Airways, United Kingdom Malaysia Airlines, Malaysia Thai Airways, Thailand Qatar Airways, Qatar Asiana Airlines, South Korea All Nippon Airways (ANA), Japan Analysts observed that it was the most comprehensive poll of airlines’ passengers worldwide because it covered all strata of passengers, business travelers, holiday makers, etc. The survey all considered other aspects of travel like booking the flight ticket, getting to your destination, etc. Daily air flights news usually highlights some of the frustrations that passengers have to face when unforeseen acts of terrorism, sabotage and extra security checks cause unavoidable delays in flight departures. The same assessment covered both aerial and terrestrial performances of the airlines to get the best airlines for the past year. It also took into cognizance, the method of handling passenger issues like ticketing, flight delays, enquiries, customer support, check-in and boarding procedures and other nitty-gritty details. As usual, the travails of U.S. Airlines have been attributed to financial problems which they have had to face in the post 9/11 era of flights. Other common factors like Government policies have also found spots in the arguments about their poor rating in the previous years’ polls. Some have also argued that the new airlines to emerge top ten are those that enjoy the charitable assistance of their respective governments. As in the past, the survey aims to commend and encourage the best performing airlines while urging the rest to step up and pep up their services to meet global airlines’ best practices.
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